Privacy Policy defines what private information of the users is processed by HELDELA INVESTMENTS & CONSTRUCTION SL (Heldela) when they enter the website heldela.es. We employ safe data security methods and guarantee the security of your personal data. We shall not use or disclose your personal data except the cases envisaged in this Privacy Policy. This Privacy Policy is an indispensable part of the End-user Agreement available on this site.

Attention! Read this information carefully to be fully aware of our Privacy Policy before you continue using this site.

In case of any questions or necessity to get access or amend the personal data stored in our files, please contact us by the address ritzprioritet@gmail.com. We will answer you via email.

Upon your request the information may be granted orally under condition that your identity is confirmed by other means.

We will grant the information without unjustified delay in any case within one month since the request is received. This period may be prolonged for other two months depending on the complexity and number of requests under procession. We shall inform you of any such prolongation within one month since the request is received and we shall explain the reasons of the delay.

In case no actions are undertaken in relation to your request, we shall immediately or no late than one month after the receipt of the request inform you of the reasons impeding us to take any actions as well as of the options to complaint to the supervising body or opportunity to get legal support.

We need your personal data to answer you in case you contact us, send you some marketing information such as news leaflets, official papers and information about our professional services. We shall do it upon your consent only.

Our company collects personal data of our users aiming at:
- sustaining and improving our site to make it user friendly
- giving feedback to recommendations and complaints of our users
- collecting general data of the site attendance, tracking the number of page hits for statistics
- securing that the system records your data to prevent its entering upon each entry of our site
- attaining other administrative and inner objections

Besides, you are entitled to refuse from processing your personal data by our company in compliance with your legal rights and delete your personal data from all our systems. For this purpose, fill in our feedback application form and sent it to the address ritzprioritet@gmail.com

The Company, and where it is applicable, a representative of the Company is responsible for keeping record of the data processed.

This record shall contain all the details that follow:
- name and contact information of the Company, and where it is applicable, or a representative of the Company;
- objectives of the processing;
- descriptions of data-subjects and personal data categories;
- categories of the addressees whom the personal data was or will be disclosed, including the addressees in the third countries or international organizations;
- where it is applicable, the personal data disclosure to the third country or an international organization conditioned that the third country or an international organization is identified and respective guarantees are documented;
- the terms to delete different categories of the data are secured where available;
- general provisions of data security rules are provided where available.

The records shall be kept in written as well as digital forms. The company and where it is applicable or a representative of the Company shall hand this record over to the supervising body upon request.

The only categories of your personal data processed by our Company are: you name, email and telephone number.

We also collect anonymous information from our website traffic to ensure the best service for our clients. For example, we record some automatically collected information, such as IP-address, web-browser, OS. Besides, we monitor your activity on our site securing confidentiality of this information. Heldela uses this data to analyze tendencies and statistics and improve the service for our clients. We maintain cookies to forward you personal data from our web-site. You may decide to accept cookies and set a certain mode on your browser used to get access to our site. You may change the mode of your browser to accept all cookies, get notifications about the cookies and reject all cookies.

You may be offered to fill in an application form using your login and password to get certain services granted by the third Parties (hereinafter Integrated Services), for example to authorize your LinkedIn and Facebook accounts via Integrated Service or otherwise submit us your personal or any other information. By permitting our link to the Integrated Service, you shall allow us to access to the data about your name, email, date of birth, background, current location, URL-address, profile picture and other information provided by the Integrated Service as well as grant us a permit to use and disclose your personal data in conformity with this Privacy Policy. You shall check the privacy settings for each Integrated Service to be aware what information is provided to our Company by a certain Integrated Service and introduce certain amendments into the settings.

Attention! Prior to use our services and authorize our access, read carefully the Privacy Policy and End-user Agreements of each Integrated Service.

Our Company ensures all the security measures to guarantee confidentiality and secure the transfer of your personal data. We shall use your data in compliance with the End-user Agreement and provisions of this Privacy Policy. Our Company shall not disclose your personal data to the third Parties without your personal consent given in written form in advance. However, we are entitled to reveal certain personal data in case of legal suits against you undertaken by the authorized bodies, such as a search warrant, subpoena or court order. You may be subjected to legal actions in case you violate the conditions to use our site, for example you attempt to violate the integrity or security of onlineitea.ua. You shall be aware that the Internet connection may be insecure and your device may be controlled by the third Parties, such as net administrators, Internet providers and others.

The personal data may be handed over to the third country or an international organization under the condition the Committee passes a decision that the third country, a territory, one or two sectors indicated within the borders of the third country or an international organization ensures an appropriate security level.

In the absence of the above envisaged decision our Company may transfer your personal data to the third country or an international organization ensuring that your rights and efficient tools of legal support shall be accessible to you.

In the absence of the decision on appropriate and necessary guarantees, including mandatory corporate rules, the personal data shall be transferred (one or several times) to the third country or an international organization under the following conditions:
- you have evidently given your consent to the requested transfer of your personal data after you have been informed about possible risks of such a transfer in the absence of an appropriate decision or certain guarantees;
- the transfer is necessary to implement the provisions of the agreement between the user and our Company and to take pre-agreement moves upon your request.
- the transfer is demanded to compile and implement the agreement between our Company and other physical or legal entities signed in your interests;
- the transfer is conditioned by the important social reasons;
- the transfer is necessary to submit, implement and secure lawsuits;
- the transfer is essential to protect your or other people vital interests in case of your physical or legal disability to give your consent;
- the transfer shall be done from the register that in accordance with the Union or Member

State Law is liable to grant the information to the citizens and is open for the consultancy purposes to the general public or any person who is able to confirm legal interest but in the framework of the Union or Member State Law to get consultation in this particular case.

Your personal data is stored on the servers of HELDELA INVESTMENTS & CONSTRUCTION SL company (company number OC422159, registered address: Calle Quart, Num 10 46001 Valencia, España; contact information: ritzprioritet@gmail.com) Upon the receipt of your personal data we shall take all necessary measures to secure the data from unauthorized access, loss, disclosure or alteration.

The term of personal data storage is not limitless. Your personal data will be stored in our system till our agreement is in force. When the agreement expires, we will delete your personal information immediately and we will inform you about it at once. The Heldela privacy policy presupposes the storage of the personal data for no more than one year, that is during the period our business contacts last.

Besides, you are bound to request your personal data be deleted from our system upon filling in an application form and sending the latter to our address ritzprioritet@gmail.com

Under the European Union legislation, you have the following rights as a data-subject:

- withdraw your consent partly or fully at any time and by any method indicated in the Agreement. In this case the personal data procession shall be viewed legal and appropriate in conformity to the consent given by the user prior to its full or partial withdrawal;
- demand the Company to grant you access to personal data given by the User with the purpose to correct, specify, edit or limit the access to the personal information in the cases under Article 18 of the GDPR;
- add missing personal data in the form of an additional application;
- demand the Company to erase your personal data sticking to the provisions under Article 17 of the GDPR;
- complaint against the processing of the user personal data;
- store the personal data in a portable/mobile format in a structured, general or machine- readable form and transfer this information to another controller without any impediments on behalf of the Company;
- transfer of the User personal data by the Company to another controller in case it is technically relevant;
- complaint to the supervising bodies, get compensations for losses approved by the court, delegate a representative to the bodies hearing the disputes with the Company, get the compensation from the Company for material and moral damage in conformity to the procedure envisaged in Article 8 of the GDPR;
- avoid the automated decision making, including profiling that may have legal consequences for the user;
- get the notification from the Company in advance in case the latter introduces the changes in the processing of the User personal data pursuing the objections different from the ones indicated in the Agreement and Privacy Policy;
- get the information from the Company about the following: the name, contact information of a controller, processor, outsider representative, data security officer, beneficiary of the User personal data, a country or organization that the Company indents to tranfer the User personal data to; personal data storage term; reasons to grant personal data to the Company upon its request and consequences arising in case this data is not submitted; automated decision making system operation, its importance and consequences of the personal data processing by this system; the source of the personal data if the latter is not received by the Company from the User;
- get the copy of the processed personal data sent by the Company;
- get the notification upon the User request about the addressees of the User personal data that are informed by the Company of the subsequent changes, personal data erasure or limitations to the personal data processing;
- notify the Company about the subsequent change, erasure of personal data or limitations to the personal data processing.

If you want to exercise these rights, please, fill in a feedback application form and sent it to the address ritzprioritet@gmail.com.

Our company will have a confirmation of your consent to process your personal data.

We ensure physical, technical and administrative guarantees to protect your personal data privacy. Our experts test and upgrade our security system regularly. Our staff takes on training and attends lectures on confidentiality and information protection methods. Besides, the access to your personal information is hidden from the third parties, including our employees who do not work with you or your personal data.

In case of personal data breach our Company will take all steps to change the situation and minimize harmful consequences. If our Company spots the breach, we shall notify you at once.

Notwithstanding the above, our Company takes all measures to prevent any situation mentioned in this Privacy Policy.

If the personal data confidentiality is violated our Company shall notify the supervising bodies about it without unjustified delay and within no late than 72 hours after the violation is spotted. This provision is not applicable if the violation of the personal data does not endanger the rights and freedoms of individuals.
In case the violation of the personal data puts the rights and freedoms of individuals at high risk, our Company shall immediately notify you about the violation of your personal data privacy.
The notification shall include at least the following:
-description of the violation type, including (if possible) the category and approximate number of the data-subjects as well as categories and approximate number of appropriate personal data records.
- name and contact information of a personal data protection officer or any other contact person to get additional information;
- description of any possible consequences of personal data violation;
- information on the measures taken or suggested by our Company to eliminate the breach of personal data privacy including (if possible) the measures to mitigate possible harmful consequences.

If you have any questions, complaints or propositions relating to your personal data or if you want to exercise your legal rights, you are welcome to get in touch with us by the address ritzprioritet@gmail.com.